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Returns & Exchanges

Due to the perishable nature of our food products, we cannot accept returns. However, if your order arrived damaged or incorrect, we are committed to making it right through a replacement or refund.

Return Process

  • 1.
    Document the Issue

    Take clear photos of the damaged product and the shipping packaging within 48 hours of delivery.

  • 2.
    Contact Support

    Email our team at [email protected] with your order number and the photos attached.

  • 3.
    Review Process

    Our team will review your claim within 24 hours to determine eligibility for a refund or reshipment.

  • 4.
    Resolution

    If approved, a replacement will be shipped immediately, or a refund will be processed to your original payment method.